How new trade technologies can contribute to the region's development and what public policymakers can do to provide incentives to increase trade flows.

In October 19 and 20, 2016, IDB/INTAL and the World Trade Organization (WTO) held the Regional Workshop on E-Commerce and Its Role in Development in Latin America (link in Spanish), with the support of the government of Paraguay. The workshop was designed to bring together government and private sector representatives from the countries in the region and representatives from multilateral organizations to debate concrete initiatives to support e-commerce through policies and regulations at the national, regional, and multilateral levels.

Building a digital economy may open up a range of opportunities that foster inclusive trade, allow developing countries to take great strides toward industrialization, and help small companies access the global market. However, the growth of the digital economy has also given rise to obstacles such as access to financing and regulatory trade barriers. Likewise, brings us face-to-face with the dual challenge of developing infrastructure that will bridge the digital divide (appropriate access to broadband internet, high-quality mobile data connections, etc.) and promoting legislation that facilitates e-commerce.

To analyze these and other issues, IDB/INTAL and the WTO gathered specialists and high-profile experts from the World Bank, UNCTAD, the International Trade Center (ITC), high-ranking representatives from Latin American chambers of e-commerce, companies such as Google and DHL, and Paraguayan government experts on the matter.

The opening ceremony was attended by Ambassador Rigoberto Gauto, deputy minister of economic relations and integration at Paraguay’s Ministry of Foreign Relations; Eduardo Almeida, the IDB’s representative in Paraguay; and Hans-Peter Werner and Raúl Torres, WTO Development Division counsellors.

On the first day of the workshop, the focus was on the WTO initiatives around e-commerce and the preparations for the Sixth Global Review Aid-For-Trade Monitoring Exercise: Promoting Connectivity, which will be held in July 2017. Those present discussed Latin America’s involvement in e-commerce and the tools available on the IDB’s ConnectAmericas platform, the first social business network created to promote trade and international investment. Another topic of debate were the logistics and transportation challenges that exporters in the region are facing. Participants explored possible trade facilitation solutions that might contribute to reducing the cost of taking part in export markets.

On the second day of the event, different visions of e-commerce were presented as paths to achieving a more inclusive form of trade that would further the development of countries in the region and thus function as a channel to help SMEs increase exports. Other topics of debate included the region’s regulatory framework, data protection, and consumer protection.

Finally, representatives from Latin American chambers of e-commerce looked at the multilateral and regional initiatives that need to be prioritized to promote e-commerce. The conclusions from this debate were included in the “Recommendations from the Private Sector,” which was drafted during the workshop.

The governments of the following countries were represented at the workshop: Argentina, Bolivia, Brazil, Colombia, Costa Rica, Chile, the Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Paraguay, Peru, and Uruguay; and the chambers of e-commerce of Argentina, Brazil, Colombia, Costa Rica, Ecuador, Nicaragua, Paraguay, and Uruguay.


Over the course of the two-day event, the WTO drew attention to the growth in e-commerce over the past decade and the constant rise in the number of internet users who are changing the way business is done and commercial transactions are carried out. By reducing costs of trade, e-commerce allows firms to access the global market, reach a wider network of buyers, and thus take part in global trade while helping to make it truly inclusive and bring it in line with sustainable development goals.


Internet access is a necessary but insufficient condition for benefiting from these greater opportunities. There are a series of other economic and technological variables that prevent many people from taking advantage of the benefits of e-commerce, particularly in developing countries. These include: poor financial systems; underdeveloped or hard-to-access payment systems; limited consumer confidence in online shopping; and legal and regulatory frameworks that are weak or unsuitable for e-commerce. These obstacles are an even bigger challenge for small companies, which points to the need to take into account the connection between measures to promote e-commerce and those that help SMEs play a part in international trade.

Growth in Numbers

It is estimated that e-commerce is currently worth US$2 billion and that this figure will have doubled by 2020 (according to data from eMarketer).

Figure: Retail E-Commerce from 2014 to 2020 (billions of US$)




For more on this topic, see the feature story in this issue of INTAL Connection.

Recommendations to the Private Sector

One of the outcomes of this Regional Workshop was the following document, which lists recommendations from the private sector and its expectations when working with the public sector in connection with capacity building; regulation and infrastructure; public policies; facilitation; and the means of payment that make it possible to manage e-commerce.


Regional Workshop on E-Commerce


1.      Capacity Building

·     Hold annual public/private forums on the digital economy in Latin America that include officials working in customs, consumer defense, intellectual property, and other organisms that play a part in the digital ecosystem value chain.

·     Promote codes of best practices.

·     Help raise awareness among government officials to build skills related to the digital economy and cross-border e-commerce.

·     Promote active training policies for human capital.

·     Promote active awareness-raising and training policies on the digital economy for MSMEs and entrepreneurs.

·     Facilitate the gathering and continual updating of metrics and statistics on the regional digital economy.

·     Create a unified database on tariffs and documentation to promote cross-border e-commerce.


2.     Regulatory matters and Infrastructure

·     Promote national telecommunications development plans as a way of advocating for the digital economy (access, affordability, inclusion, and universality).

·     Promote the use of new technologies to improve network efficiency.

·     Promote the elimination of barriers to new networks.

·     Support access to new technology to promote the digital economy and the use of telecommunications infrastructure.

·     Increase aid for trade flows to construct infrastructure that improves connectivity.


3.     Public Policies

·     Limit third-party liability.

·     Technological neutrality.

o    Network interoperability (for transactions).

o    Freedom and equality of access to content, goods, and services.

·     Content neutrality.

o    Principle of functional equivalents (equal treatment for on- and offline operations).

o    Creation of national digital economy commissions with private-sector involvement.

·     No forced localization of servers and data (data residency laws).

·     Foster the use of intra- -and cross-border e-commerce among the population.

·     Standardize consumer defense and data protection regulations.

·     Improve the digital economy value chain through fiscal incentives.

·     Promote the digital economy and industries that use it through fiscal incentives.


4.     Facilitation

·     Free transfer of data.

·     Implement the trade facilitation agreement effectively and review, update, and modernize customs policies.

·     Standardize a de minimis threshold for imposing duties and charges on imports and calculate this based on the total taxation for the good or service.

·     Raise the threshold of simplified declarations.

·     Encourage more countries to adhere to the WTO Information Technology Agreement.

·     Simplify import and export processes.

·     Promote the digitization of import and export processes.

·     Promote a simple goods return process.

·     Promote more efficient tax collection processes.


5.     Means of Payment

·     Deregulate means of payment to promote greater competition and reduce the costs of electronic transactions.

·     Promote and facilitate the financial inclusion of supply and demand.

o    Improve the population’s access to banking services.

o    Digitize payments of taxes and tariffs.

o    Expand options for processing paperwork online.

o    Promote the use of electronic invoicing.

o    Mainstream the use of digital signatures and promote the recognition of these.

·     Facilitate the transfer or cross-border exchange of payments.

·     Foster the updating of banking and financial regulations as these currently constitute barriers to intra-and cross-border e-commerce.