Services have been a leading sector in the global economy for some time now. Knowledge-based services (KBSs) are becoming increasingly important and, thanks to progress in information and communication technologies (ICTs), these are now easy to export. These services tend to demand skilled human resources, so well-trained labor forces are fundamental to their success. Latin America and the Caribbean have started to play an active part in global trade in KBSs, and several countries in the region show particular signs of dynamism in this area. However, the expansion of this enormous market will depend on efforts to improve and expand the region’s capacities in this area.
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